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Siebel Object not getting recorded - Printable Version

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Siebel Object not getting recorded - Shweta Hooda - 11-30-2011

Hi ,
I am working for the first time on QTP tool. Need to test a siebel 8.0application using QTP 10. The problem i am facing is that the tool is recording some of my business process however the other part where i click on customize button to customize a product and then enter the product details is not getting captured. I am not sure how to go about it.
Please find the link for attachments.

http://www.ziddu.com/download/17588774/q...E.doc.html

Thanks!