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+--- Thread: Impossible to install UFT 12.01 on Windows Seven 64-Bits (/Thread-Impossible-to-install-UFT-12-01-on-Windows-Seven-64-Bits)
Impossible to install UFT 12.01 on Windows Seven 64-Bits - mvi63 - 10-15-2014
Hello,
I have a problem while trying to install UFT 12.01 on Windows Seven 64-Bits.
During the installation, I have this message (in french because I'm french) :
"Echec de l'enregistrement du composant pour :
HP.ST.Ext.STRemoteAgent.dll
[...]"
No matter if I click OK or Cancel, the installation stops and I can't leave it only by killing the process.
I had QTP11 and I deleted it with CCleaner. I installed UFT on other PCs where QTP was not installed and the installation ran without problem.
Does someone had the same problem and could help me please?
I lose a lot of time trying to install this update time.
Thank you in advance.
RE: Impossible to install UFT 12.01 on Windows Seven 64-Bits - rameshrise3 - 10-28-2014
I installed UFT12.01 on Windows 7 Enterprise, 64 Bit laptop and successfully, though I had some problems initially.
your exe could be corrupted, download the fresh Installation files from HP Passport again.
Install while connected to Internet, which will ease your Pre-requisites installation.
RE: Impossible to install UFT 12.01 on Windows Seven 64-Bits - mvi63 - 12-29-2014
Hello,
The problem was solved by the HP intervention. The solution is:
- Do a clean uninstall (https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM171368)
- Uninstall .NET Framework with "dotnetfx_cleanup_tool"
The case can be closed
RE: Impossible to install UFT 12.01 on Windows Seven 64-Bits - supputuri - 01-02-2015
Thanks for sharing the solution, it might helpful for some other folks.