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Error Message when HP Run Results Viewer tries to open - Printable Version

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Error Message when HP Run Results Viewer tries to open - karyn - 05-20-2011

When the job runs and HP Run Results Viewer tries to open, I get two error screens. The first says:

Can't create pane - assembly: 'ScreenShotPane', object: 'ViewerPanes.ScreenShotPane'

The second:

Cannot create the 'ScreenShotPane'.

I have uninstalled and reinstalled HP Run Results Viewer but still get the error.