QTP not recognizing windows pop-up

[Brian]

Hi guys,

Im currently automating a siebel product. During one step a windows pop up message appears, but when faced with this message QTP freezes and does nothing. The run doesnt fail...it just waits at the line of code that says to click on the dialog box. It seems like qtp is not recognizing the pop up for some reason, but the windows dialog box is present in the object repository and i cant see any reason why it wouldnt recognize the pop up.

Can anyone help?

Brian

[Ankur]

I wrote a post on pop up window not recognized with QTP sometime back, Did that help you?

[Brian]

Thanks Ankur,
i tried the following -

1) Identify the parent object class.
2) Got to Tools > Object identification.
3) Select Environment.
4) Select Test Object Class as identified in 1) above.
5) Go to mandatory properties.
6) Click on Add/Remove.
7) Select "visible" property.
8) Record the part of your application again.
9) Now QTP should be able to identify the pop-up window.

but still have the same issue. QTP just hangs at the line of code before trying to execute the pop up window code. Is there anything else that might be causing this problem?

Cheers,
Brian

[Jayasree]

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Hi Ankur/Brian,
I Have same Issue with QTP, How to Resolve this,I have Tried with Visible property but with no luck.please reply this as soon as possible.

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Hi Brian,
Did you Fixed this Issue,please post the peace of code.

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Hi Brain/Ankur,
I am also facing Same issue,Please post the peace of Code which fixes this issue.