The series is divided in four parts
- Testing Web Services – Key Concepts
- Web Service Testing Wizard
- Adding Web Service Test Object to Object Repository
- Testing Web Services without enabling Web Services Add-in
In this first article I will focus on important key concepts of web services that you should know before start testing Web Services.
Web service is the way to connect different services together into a Service Oriented Architecture (SOA). Web services provide an application integration technology that can be used over internet and take Web Application to the next level.

W3C defines – A Web service is a software system designed to support interoperable machine-to-machine interaction over a network. It has an interface described in a machine-processable format (specifically WSDL). Other systems interact with the Web service in a manner prescribed by its description using SOAP messages, typically conveyed using HTTP with an XML serialization in conjunction with other Web-related standards.
Testing web services is no different than testing any other application/software program, but there are some unique challenges.
Web service based architecture is intrinsically distributed and is dependent on various stakeholders, which makes it difficult to establish availability and quality of service across the various stake holders. Most likely Web Services could be dependent on third party web services. And these third party web services can be changed without any information
Web services in an inter-enterprise SOA are so loosely coupled than the traditional architecture that tracking message route between different Web service stake holders is difficult.
Web services testing is basically the validation of interface points, messages and message formats which is quite different from testing the GUI.
Testing tools which are using GUI based automation is simply inadequate for Web services testing, but we don’t have to worry too much as we have QTP. Ian Fraser has well said it -
“The true beauty of QTP is that the only limitation is your imagination and ability to code in VBScript.”
HP Service Test and QTP Web Services Add-in are great solutions for Web Services testing. HP Service Test Management module plugs into Quality center. We need QTP Web Services add-in in order to work with web services which can be downloaded from HP Download Center.
Let us first understand web services key points need to know before delving into testing with QTP. Typically a Web Service is a set of all related functions which are invoked to other application or services over the Internet. The information to programmatically invoke a Web service by an application is given by a Web Services Description Language (WSDL) document. Web Services Description Language (WSDL) is an XML-based language for locating and describing Web services. Now as the Web Service is powered by the web application server that uses SOAP to understand and speak with web services and delivers information in XML. Simple Object Access Protocol (SOAP) is XML based protocol to exchange information over HTTP. To locate the web services WSDL documents are indexed in searchable Universal, Description, Discovery and Integration (UDDI) business registries.
“inurl:wsdl site:w3schools.com”
you will find the public example web service provided by W3C. On accessing the WSDL (http://www.w3schools.com/webservices/tempconvert.asmx?wsdl) you will come to know about the access points and interfaces available for the web service. Something like the snapshot below –

This web service has two methods ‘CelsiusToFahrenheit’ and ‘FahrenheitToCelsius’ and simply takes the temperature and converts it to the required.
There is one most important element in WSDL, which is Port. WSDL Port defines the connection point to a web service. It can be compared to a function library or a module or a class in traditional programming language. You can find the service name and port in below section of WSDL.
You can understand this Web Service better when you will navigate to the W3C web service example , where you can see the interface for the web service.

If you click any of the two operations there it shows you the form to input parameters required for the operation and invoking this will give you the result in XML.

Just below the form you will see sample SOAP request and response, which is actually processed when the web service is invoked.

SOAP Request

SOAP Response
The ‘string’ (in blue) that you see is actually replaced by the value that you process.
So now you must be ready to start testing this in QTP. We will see the various intricacies of web service testing with QTP in the next part.



16 comments ↓
good one for beginners…
Helpful info for QTP savvy ppl.
Can we post SMS alerts using any SMS webservice? This would be great for reporting!
Thanks Suresh and Milind
regarding SMS alerts – I guess, Yes definitely we can go do that. thats a great idea. I will try look into this and get back.
Hi Saket ,
Thanks for this article. I was always looking for some good material on testing webservices via QTP. Looking forward for further articles in the same.
Thank you Soumya, glad to see that you found this article useful.
Good article. Looking forward for more in this webservice – qtp series
good one…but can u pls tell me that whether we can use qtp to test resrful webservices or not……..
Hi Saket,
Thanks for sharing knowledge on web services testing via QTP. Eagerly waiting for further articles in the same.
Thanks Saket for posting nice and need ful article.
Regards
Bhaskar
Hi Rakhi,
by resrful webservices, do you mean RESTful web services?
I did not get any chance to work with REST. however I feel you wont be able to test it QTP now. know that qtp expects WSDL definitions and so any webservice having WSDL definition can be tested.
If you can provide a public restful webservice, I will see if we can work with that.
Hi Saket,
I was trying to connect to Microsoft Dynamics crm web service using qtp and I was using the fetch method in it. I am unfortunately getting this error “Authentication failed because the remote party has closed the transport stream”. I gave all the necessary network credentials in the security options. Please help me if you have any idea of the issue.
Hi Vishnu,
first check if the connectivity to server is proper, else I am not very sure, but it seems this could be an issue of SSL certificate. recreating the SSL certificate should solve the issue. you can refer KB article http://support.microsoft.com/?id=962928
update me on how it goes.
Hi,
im trying to do webservices automation: using url:http://www.w3schools.com/webservices/tempconvert.asmx?wsdl.
Im getting popup requesting – username/password/domain to access. Can anyone help me
GREAT ARTICLE on Web Service Testing and QTP. It is well written, clearly explained and sets the stage for the articles to come.
After testing SOA with all sorts of tools for the past 6 years, this article is good because it can help those beginning to learn the testing process and integrate the learning with known tools such as QTP and QC.
I am looking forward to your upcoming articles on this topic.
Thanks,
Bill F.
Hi,
i tried to download the QTP AddIn, but the downloadlink seems to be broken.
I searched for it in the downloadcenter but i only found the new standalone Web Service Testing Tool.
Did the take the QTP AddIn offline to support their new tool?
Best Regards,
Stephan
How to test the restful webservices testing using QTP
If you have any related DOCs, please provide me the doc
Leave a Comment