UFT/QTP: Browser Support Matrix for IE, Firefox, Chrome, Netscape & Safari

55 Comments

1. sneha on Feb 19, 2018 at 18:04

   Hi,

   I have been using the UFT since last 2 months.. I am trying to automate one web application across all the browsers, i am done with i.e,chrome and fire fox. Now i am trying with edge but it’s not been possible for me, can any one let me know whether UFT supports edge or not?

   Reply
   • dayanand on Apr 10, 2018 at 12:37

     UFT12.5 supports for i.e chrome ,safari,firefofox ,first of all check your UFT version

     Reply
2. Liza on Dec 6, 2017 at 10:43

   I have uft14.00 and chrome 62 (latest version) on my windows 7 machine . Chrome is not being recognized by uft . It’s recognized on my colleagues machine though . I tried uft14.02 on my machine and it ran script on chrome and but when I spy it’s all windows objects . How is it possible ? Please help

   Reply
   • vignesh on Jun 30, 2018 at 00:00

     Did you enabled the UFT extensions in your chrome browser?

     Reply
3. Gary on Nov 16, 2017 at 09:27

   Hi. I noticed that V14 only supports Firefox until V51. Is it possible for UFT v14 (or any add on) to support Firefox V56?

   Reply
   • Ankur Jain on Nov 21, 2017 at 00:41

     @Gary: HPE/MicroFocus release the PAM guide with the new release of software but they keep on testing the software internally with the quick iterations of Chrome/Firefox. Unless reported otherwise the latest versions of new browsers should work with the latest versions of UFT.

     Reply
4. sathish on Nov 8, 2017 at 14:27

   Hi All, Can UFT 12.53 supports to automate PDF content (10.1.3.53 ) version ? If so can you please share the steps here.

   Reply
5. sangmook on May 26, 2017 at 07:50

   I want to test Chrome ver.57 on my desktop(window 7)
   Is it available?

   and are these all same in all different environment like PC, Mobile, Tablet? If there’s difference, please let me know whether I can use this in both environment (PC / Mobile /Tablet) , OS (Window, Android, iOS)

   Reply
   • Ankur Jain on May 27, 2017 at 13:55

     @sangmook: Check the matrix or PAM guide for your version of UFT.

     Reply
6. AndrewCZ on Mar 21, 2017 at 22:08

   Hi,

   I have a problem with UFT v14 and Chrome v 57.
   Can anybody tell me why?

   Reply
   • Ankur Jain on Mar 24, 2017 at 15:45

     @AndrewCZ: There is no word from HP for official support of Chrome v 57. What is the problem you are facing?

     Reply
7. vinothini on Jan 16, 2017 at 15:30

   Hi, I am getting ‘unified functional testing extension is incompatible with firefox 39.0’. Can someone help me how to get this issue fixed. Thanks in advance!

   Reply
   • dayanand on Apr 10, 2018 at 12:42

     what is your UFT version

     Reply
8. giladda on Nov 22, 2016 at 17:22

   Why does UFT 12.02 not support IE11 ?

   I am trying to run this code and UFT is not recognizing
   the ieobj.Visible=”true”

   Set ieobj=createobject("InternetExplorer.Application")
ieobj.Navigate URL
ieobj.Visible=true
set ieobj=nothing

   please help with this

   Reply
   • Ankur Jain on Nov 24, 2016 at 13:48

     @giladda: What’s the error you are getting? Please come up with a detailed query on UFT forums

     Reply
9. dhayanithi on Oct 13, 2016 at 18:11

   i am unable to identify objects with FF 39.0 version in UFT 11.50 with pathces 68,82 and 126. Please help me. i have unchecked automatic download and enable uft add in also. give any other valid solution.

   Reply
10. Suneel S on Sep 12, 2016 at 13:38

    Hi Ankur,

    Recently I started working on UFT 12.52 & using IE 11.0.9600.18426CO. When I try to record and identify objects IE its not responding.Can you please help me on this
    * when checked in Browser support matrix UFT supports IE 11

    Reply
    • Ankur Jain on Sep 12, 2016 at 17:48

      @Suneel: Go through this list of UFT Tips and Tricks, one of them should help you.

      Reply
11. Anuraag Arora on Dec 3, 2015 at 17:25

    I am not able to capture objects using Mozilla Firefox, please help.

    Reply
12. as reddy on Nov 12, 2015 at 20:06

    hi, someone can help me – I have a QTP script, saved & ran on QTP10/UFT11 …etc. But recently upgraded to 12.51 and while running the same script on IE 11, when it opens up the browser, clicks on any image button it brings up not only required a window as tab but also bring up an extra separate blank window (browser).

    Could you tell me what is happening in here and how to avoid the Blank window?…. The expected is it should just bring up a window which is currently happening but as a tab.

    So, i need it like:
    1. It just display it a separate window (the one currently showing as a tab)
    2. Avoid the blank window

    Reply
13. Soosai on Oct 8, 2015 at 17:17

    Is there a way to download an older version of Google Chrome? I am looking for Version 39.

    Reply
14. varun on Oct 8, 2015 at 13:28

    Hi Ankur ,

    I want to automate an ActionScript Application developed in Adove Flash Builder 4.7 but QTP spy tool is not able to detect the objects.

    I am using UFT 12 trail . can you help me

    Reply
15. Nivedita on Sep 4, 2015 at 14:38

    Hi,
    Downloaded UFT 12.5 , but it is not able to record its bundled flight reservation application.
    Have done below settings:
    1.Run as administrator
    2.Control panel > User > windows setting > never notify

    Please can u share me the patches I need to download for recording purposes

    Reply
    • Ankur Jain on Sep 7, 2015 at 03:36

      @Nivedita: Check the tips article mentioned on the side bar.

      Reply
16. Nishanth on Aug 26, 2015 at 17:00

    Hi Ankur,

    Please find the below scenario.
    1)QTP Version–11.50 and IE Browser–IE 08–with this combination our scripts got runned with out any issues.
    And recently our organizaton got updated to the below scenario.
    2)QTP Version–12.01 and IE Browser–IE 11–with this scenario our scripts are not being runned successfully as of scenario 1.
    we made sure that all the add-ins are same for scenario 1 and scenario 2.
    can you please let us what is the problem with the scenario 2?should we install any additional add-ins?
    Awaiting for your answer.
    Thank you.

    Reply
    • Ankur Jain on Aug 27, 2015 at 01:54

      @Nishant: Browser version change seems to be the culprit. Check where are they failing and if they are invoking Smart Identification.

      Reply
17. LeaD on Aug 13, 2015 at 12:27

    Hi, Im currently using UFT 12.02 with IE 9 (Version: 9.0.8112.16421) I have some problem regarding the recording in IE when I click the link that shows a pop-up message it doesn’t record the action. Hope you can help me

    Reply
18. Boris Strugatsky on Aug 11, 2015 at 21:26

    updated official UFT – Chrome support matrix

    Reply
    • Ankur Jain on Aug 12, 2015 at 12:59

      @Boris: The matrix is updated already.

      Reply
19. Anil on Aug 10, 2015 at 21:45

    Ankur,
    We just got UFT 12.02 and it does not run scripts recorded on earlier QTP versions…i get object NOT found…i tried removing the name property from object repository and it enabled the smart identification…and i still got the same error…How can i run UFT scripts that are recorded on QTP to run well on IE 9 ?

    Reply
    • Ankur Jain on Aug 11, 2015 at 11:05

      Scripts recorded prior to QTP 10 won’t work directly in UFT 12.5, you would need to first open them with QTP 10/11 save it and then try to open them with UFT 12.5

      In your case it seems some issue with object identification, check these tips

      Reply
20. russchamp on Jun 24, 2015 at 21:41

    I have UFT 12.02 and it doesn’t recognize any objects on the page in Chrome v43.
    Can you update this matrix please?
    Do you have a link to the official HP matrix for UFT?
    Thank you

    Reply
    • TestAutomationSpecialist on Jul 23, 2015 at 13:29

      Hi guys

      Have a look at Borland Silk Test (advanced test automation tool) with full cross browser support for IE, FF and Chrome!

      Regards

      Reply
21. Luu on Apr 15, 2015 at 12:57

    i registered an acount to download UFT’s patch support browsers, but i can’t dowload UFT’s patch.
    please let me know what i have to do to download this?

    Reply
22. bharat on Mar 30, 2015 at 11:51

    HI Team,
    This is bharat currently we are using QTP 10.0.i want to test few things in Chrome browser canyou please suggist how to work QTP10.0 on chrome browser.

    Reply
23. Prajwala on Mar 20, 2015 at 19:31

    Hi , I am using UFT 12.01 with chrome version 41, I am not able to record . Is there any patches available to support recording in UFT 12.01 with chrome 41 ??

    Reply
24. Biplab on Feb 27, 2015 at 15:23

    I am currently executing my scripts On Chrome Version 40.0.2214.111 m with UFT 12.0 , please update the matrix

    Reply
25. Nagaraju B on Feb 24, 2015 at 18:09

    Does QTP 12 support chrome, FF and safari. if so, sud i install any patches or external addins?

    Reply
26. Prem on Feb 4, 2015 at 01:11

    UFT 12.02 is got fully hanged when executing the scripts on Chrome 38 & 39.

    Is there any special setup\patch required to meet the normal execution speed ?

    I really been worried to present it to my clients.

    I am adding .tsr at runtime due to the crictical business requirements.

    Reply
27. Quang Do on Jan 27, 2015 at 09:09

    Dear Ankur Jain,

    I have one issue about Regular Expression.

    VbWindow(“frmABTInventory”).VbComboBox(“cboProducts”).Select “Nails”

    Could you please kindly tell me how can I use Regular Expression for “Nails” ?

    Thanks sincerely,

    Reply
    • Quang Do on Jan 27, 2015 at 09:16

      I mean that I only use some characters, which replace the string “Nails” such as “N”, “Na”, “Nai”.

      Thanks,

      Reply
28. Abhishek on Dec 10, 2014 at 16:07

    Hi,
    The patch for Mozilla v20, v21 support for QTP 11.0 (QTPWEB_00129) is not available at HP site.
    Can someone share the exe?

    Reply
29. Ikbal on Dec 8, 2014 at 19:38

    Hi Ankur,

    Please, I wanna ask you if UFT 12.01 support OS X Yosemite and Safari 8.0.
    I’ve tried to connect with the Remote Connection and I got this error message “Cannot connect to 8822 (connection timed out).

    Thanks in advance.
    Regards,
    Ikbal

    Reply
30. Ravi on Oct 27, 2014 at 14:56

    Hi Ankur,

    I am using UFT 11.5 and mozilla V28 browser for our application testing. I have installed two pathces (UFT_00044 + UFT_00068) as described in the browser support matrix. But when I spy the objects on mozilla, objects are not identified as standard objects (showing as Window: Mozilla Firefox etc).
    Please let me know do I need to install any other patch to work with Mozilla V28.

    Reply
31. Hi Ankur on Oct 27, 2014 at 14:17

    QTP 12.1 is not identifying Mozilla 31 .

    Could you please suggest what could be the reason .

    Reply
32. Santosh on Jul 15, 2014 at 13:59

    Dear Ankur,

    Have checked with UFT 12.0 & Firefox 27.0, it looks does not support this version or would require any specific patch.

    Kindly suggest,
    Thanks,
    Santosh

    Reply
    • Ankur Jain on Jul 15, 2014 at 17:21

      @Santosh: Please have a look, If it is supported, it would be mentioned in the matrix above.

      Reply
      • Santosh on Jul 16, 2014 at 07:33

        Yes Ankur, as per the given matrix it is supposed to support. But I see it doesnot.

        Also, a quick query, do we have to make any further setting on installation of specific patch? As I have tried even 11.0,11.5 & 12. In none UFT I found recognize FF/Chrome browsers. If I am missing any step. Thank you.

      • Ankur Jain on Jul 16, 2014 at 19:27

        @Santosh: As of now, any browser other than IE would only provide replay support. Regarding additional settings/patches etc, I would suggest you to check the ReadMe file that comes with every Patch and Service Pack.

      • Mary on Oct 16, 2014 at 23:37

        Ankur,
        What do you mean by any browser other than IE would only provide replay support. We have done all of our UFT automation in IE with no issues. But now we are being asked to automate a web app that was built for Chrome only. We cannot recognize any individual objects on the webpage. The webpage comes back as one big objct. Is this the issue you mentioned about the extensions or we can’t automate chrome?
        Thanks, Mary

33. sandeep on Jun 1, 2014 at 15:32

    Hi,

    I am trying to run qtp 11 in windows 8 but still qtp cant recognise the object of web application actually my browser is ie10 which doesnt support by qtp 11 can you provide me some usefull information regarding for the same. I also try with mozilla firefox 18.0 version and downald the patch of qtp which is availabel in your website but this is not working.

    Thanks
    Sandeep

    Reply
34. Aniket on May 28, 2014 at 10:49

    Patch for QTP 11 for v 20,21 not available…i cross checked twice to confirm…please suggest

    Reply
    • Ankur Jain on May 30, 2014 at 23:58

      @Aniket: Yes, it seems to be unavailable right now. If you have a HP SAID, check with the support team.

      Reply
35. Ram on May 6, 2014 at 12:40

    I tried UFT12 for Firefox 10.0 ESR and 12.0 ESR and the object SPY not recognizing the objects for the same

    Reply
36. ilidas on Mar 24, 2014 at 19:35

    Hi, based on UFT PAM, IE 11 is not supported in UFT 11.5x but will be in UFT 12 (KM00654269).

    ID

    Reply